Terms of Service

Last updated: October 2026

1. Who we are

BiLife (“BiLife”, “we”, “us”, “our”) is operated from Burgtstraat 1, 6707 HE Wageningen, The Netherlands. Chamber of Commerce (KvK) no. 09213052, VAT no. NL001642521B87. You can reach us at info@bilife.org.

These Terms of Service (“Terms”) govern your access to and use of the BiLife website and application (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

BiLife is a social dating platform for bisexual people. Members create a profile, discover people nearby, match, chat and share posts. The public site may say the Service is coming soon. These Terms apply as soon as you can create an account or pay for a subscription.

2. Definitions

• “Account” means the personal account you create to use the Service.
• “Profile” means the dating profile linked to your Account, including your photos, texts, place and matching preferences.
• “Content” means everything you add to the Service, including your profile, photos, posts, comments and messages.
• “Member” means a person with an Account.

3. Eligibility

You must be at least 18 years old to create an Account. By using the Service you confirm that you are 18 or older and that the details you provide are your own and accurate. BiLife is for personal dating and social use, not for businesses recruiting customers.

4. The service

Writing a profile can be available before dating is open in your area. Dating (discovering people, matching and the related parts of the Service) opens when your country, or your US state, is live and you have an active subscription. We decide when an area opens. Features can change while the Service is still being launched.

5. Licence and ownership

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own personal use. This is a licence to use the Service, not a transfer of any ownership in it.

The Service, including its software, design and trademarks, remains our property or that of our licensors. You retain all rights to your Content. By using the Service you grant us a limited licence to host, store, process and display your Content solely to provide and maintain the Service, including showing your profile and posts to other members as the product describes.

6. Your account and security

You are responsible for keeping your login credentials confidential and for all activity under your Account. You must notify us promptly at info@bilife.org if you suspect unauthorised use. One person, one Account. You may not share your login or create an Account for someone else.

7. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in breach of any applicable law;
• impersonate another person or misrepresent your age, identity or intentions;
• harass, threaten, or abuse other members;
• upload Content that involves anyone under 18, or that you have no right to store or share;
• use the Service to offer, request or arrange paid sexual services;
• send spam or unsolicited commercial messages;
• attempt to gain unauthorised access to the Service, other accounts, or our systems;
• scrape, copy or resell the Service or other members’ data;
• interfere with or disrupt the integrity or performance of the Service.

We may remove Content, refuse a match, or suspend access that we reasonably believe breaches this section. Members can report Content. We review reports and may act without notice in serious cases.

8. Subscriptions, fees and payment

Dating on BiLife is a paid subscription: €5 per month or €50 per year, or the equivalent in your local currency. The price, and whether VAT is included, is shown again before you pay. Payments are processed by Mollie. By subscribing you authorise the charges for the billing period you select, and renewal charges where the subscription renews.

Unless stated otherwise at checkout, a subscription renews automatically for successive billing periods. You may cancel at any time with effect from the end of the current period you have paid for. Paid features stay available until that period ends. We may change our prices; we will give you reasonable advance notice, and the new price applies at your next renewal.

If a payment fails, we may suspend paid features until the payment succeeds. Fees already paid are not refunded except where these Terms or mandatory law say otherwise.

9. Right of withdrawal (consumers)

If you are a consumer in the EU, you normally have 14 days to withdraw from a distance contract. Because the Service is a digital service that can start immediately, you expressly request that we begin providing the Service during the withdrawal period when you complete checkout, and you acknowledge that you lose your right of withdrawal once the Service has been fully performed. Where the Service has only partly been performed during the withdrawal period, you may still withdraw but may owe an amount proportionate to the use already provided.

10. Cancellation and termination

You may cancel your subscription or delete your Account at any time through the Service or by contacting info@bilife.org.

We may suspend or terminate your access, with notice where reasonably possible, if you materially breach these Terms, fail to pay, or use the Service in a way that harms us, other members or third parties. We may terminate without notice where required by law or in case of serious abuse.

11. What happens to your data on termination

If you delete your Account, your profile, photos, posts and messages are deleted and cannot be recovered. We retain only the data we are legally required to keep, in particular invoicing and financial records that we must keep for 7 years under Dutch tax law. See our Privacy Policy for details.

12. Data protection

Our processing of personal data is described in our Privacy Policy. That policy is part of the information we give you about the Service.

13. Service availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service may be unavailable during maintenance, updates, a staged launch, or circumstances beyond our control. Areas that are not open yet are not a defect.

14. Warranties and disclaimer

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not warrant that you will meet someone, that a member is who they claim to be, or that the Service will be free of defects. You are responsible for your own interactions with other members. Nothing in these Terms excludes or limits any rights you have as a consumer that cannot be excluded under applicable law.

15. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to the Service in any 12-month period is limited to the amount you paid us for the Service in that period, or, if you paid nothing, to fifty euros. We are not liable for indirect or consequential loss, loss of data, loss of profit, or for the conduct of other members. Nothing in this section limits liability that cannot be limited by law, including liability for intent or gross negligence.

16. Changes to these Terms

We may update these Terms from time to time. We will notify account holders of material changes by email or through the Service. Changes take effect on the date stated in the notice. If you continue to use the Service after that date, you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court of the Rechtbank Gelderland, unless mandatory law (for example consumer law) grants you the right to bring proceedings before another court. If you are a consumer in the EU, you may also use the European Commission’s online dispute resolution platform.

18. Contact

BiLife
Burgtstraat 1, 6707 HE Wageningen, The Netherlands
info@bilife.org
KvK 09213052 — VAT NL001642521B87